Shipping & Return Policy

  • Returns are accepted for exchange and store credit within 15 days after merchandise is received.
  • Merchandise must be returned in the same condition and you as  the buyer are responsible for the return shipping charges.
  • Note - Most of our vintage boots are handmade and are not marked for size. We do our best to describe and measure them for approximate sizing. They are collectible and look great on display. Please don't expect them to look like a brand new pair of boots that you would buy off the shelf.
  • The Ranche Collection is not responsible for lost or stolen packages. If you believe your package may have been lost or stolen, please contact shipping provider customer service team so they can assist you.
  • Please ship return items to: 5121 Brad Justin Rd. Granbury, TX 76049
  • We will provide store credit via a gift card to your email, as soon as we get your return. 
Once order is paid for, it takes on average 2 business days to process and pack order. Order then takes on average 3-5 days for delivery.
Damaged items must be returned in three business days. Customer is responsible for return shipping. 

WE UNDERSTAND EXCHANGES WILL HAPPEN, AND WE DO OUR VERY BEST TO KEEP FIT PROBLEMS FROM OCCURRING BY PROVIDING DETAILED DESCRIPTIONS OF OUR INVENTORY. WITH THAT BEING SAID, CONTACT US FOR WITH ANY FIT CONCERNS YOU MAY HAVE PRIOR TO PURCHASE AT OUR CONTACT INFO:

info@theranchecollection.com